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Assume Nothing

There was a rich and rather autocratic employer who believed in telling people exactly what to do and no questions asked.
When he asked a new employee where he worked previously, the answer was, “in a barbershop.”
”All right, you can cut my hair,” commanded the man of quick decision as he sent for comb and sisters.  The new worker had been warned by other employees to do exactly as he was told and to ask no questions. So he cut the man’s hair.
When the employer in the mirror and saw a most ill-cut head of hair, he let out a howl of range, turned to the trembling employee and asked him in a loud voice, “Just what did you do in the barbershop?”
"I shined shoes,” answered the employee.


Make no assumptions.

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“Between 1305 and the early 1800’s. the House of Taxis ran a form of pony express service all over Europe….   Its couriers clad in blue and silver uniforms, crisscrossed the continent carrying messages between princes and generals, merchants and money lenders.” –Alvin Toffler, The Third Wave We may think we are the first generation consumed by rapid communication but we are not.   Throughout our history it has been a priority. Of course, now in the 21 st century we must ask: are we better or worse for it?